Terms of Use (Website & Services)
Last updated: 04-NOV-2025
Who we are: [DeltaDeck Ltd.] (“Company”, “we”, “us”, “our”).
How to reach us: deltadeck@deltadeck.io.
1) Scope
These Terms govern your use of (a) our website www.deltadeck.io (the “Site”) and (b) our BoardPack & KPI reporting services, templates, deliverables, client workspaces, and related tools (collectively, the “Services”). By using the Site or Services, you agree to these Terms.
2) Accounts & Eligibility
You must be at least 18 and have the authority to bind your organisation. Keep login credentials confidential and notify us of suspected unauthorised use.
3) Services & Deliverables
We provide KPI analysis, dashboards, and board materials as described on the Site or in an Order/SOW. Unless stated otherwise, Deliverables are licensed for your internal business use, non-transferable, and non-sublicensable.
4) Client Data & Privacy
You own your data. You grant us a limited license to process it solely for the purpose of providing the Services. We handle personal data under our Privacy Policy and, where applicable, a Data Processing Addendum (DPA). We do not train foundation AI models on your Client Data.
5) Acceptable Use
Do not: (a) break the law, (b) infringe IP or privacy rights, (c) try to access others’ data, (d) bypass security, (e) introduce malware, or (f) resell or misuse the Services.
6) Third-Party Tools & AI
We may use reputable sub-processors (hosting, analytics, email, and optional AI inference) listed in our Trust Centre. Their use is subject to their terms; we remain responsible for our obligations to you.
7) Fees & Billing
Fees and billing cycles appear on the Site or in an Order/SOW. Taxes, withholdings, and bank fees are your responsibility. Late payments may incur suspension.
8) Availability & Support
We aim for high availability and prompt support, but do not guarantee uninterrupted access. Maintenance and updates may occur. If we offer SLAs, they will be stated in your Order/SOW.
9) Confidentiality
Non-public information exchanged is confidential. Each party will protect the other’s confidential information with reasonable care and use it only to perform these Terms (see also NDA/DPA).
10) IP Rights
Each party retains its pre-existing IP. We may reuse generalized know-how (not your confidential information). You must not remove proprietary notices.
11) Warranties & Disclaimers
We’ll provide the Services with reasonable skill and care. Except as stated, the Services are provided “as is” without warranties of merchantability, fitness for a particular purpose, or non-infringement.
12) Liability
To the extent permitted by law, neither party is liable for indirect or consequential damages. Our aggregate liability in any 12-month period is capped at the fees you paid in that period.
13) Term & Termination
Month-to-month unless an Order/SOW states otherwise. Either party may terminate for convenience with 30 days’ notice, or immediately for material breach not cured within 10 days. On termination, you may request data export; we will delete Client Data per our Privacy Policy/DPA.
14) Changes
We may update these Terms. Material changes will be notified on the Site or by email and take effect upon posting or on the stated effective date. Continued use means acceptance.
15) Contact
Questions about these Terms: deltadeck@deltadeck.io.
